Common Questions
- Will I be charged for customer service or device activation?
- Disney + on TCL Roku TVs
- Why do I need a Roku Account?
- What’s the minimum bandwidth requirement to stream 4K content?
- How to Erase Personal Information Off of a Roku TV
- Will my PS4 Pro play in 4K 60Hz?
Setup & Configuration
- How to Connect Your TCL Roku TV to the Internet
- How to adjust your TV settings
- How to Connect your Cable or Satellite Receiver to your TCL Roku TV
- Tips for improving the wireless connection on your TCL Roku TV
- How to Set up an External Antenna
- How to Add Roku Streaming Channels
Troubleshooting
- The sound is fine, but I'm getting a black and white picture or the color is off.
- Finding Your Wireless Network Name & Password
- The picture and sound quality of the TV is poor when watching TV programs
- My TV turns ON, but there is No Video
- How to Restart Your TCL Roku TV
- I am having problems with the HDMI connection.
Helpful Videos