Common Questions
- How do I find the Model Number and Serial Number on TCL Sound Bars?
- How to keep my headphones clean
- What is the wireless Bluetooth range of TCL Headphones
- My Window Air Conditioner Not Draining
- Clean Filter LED is On
- Will I be charged for customer service or device activation?
Troubleshooting
- There is an audio delay when watching on my TV
- Why are the audio and video out-of-sync when using the subwoofer
- Why do I Lose my Wireless Connection when streaming from mobile devices
- I connected my sound bar to the TV via optical cable, but I don’t hear any sound
- Unable to adjust the TCL Sound Bar volume using the TV Remote
- Why does my soundbar turn off by itself?
Helpful Videos
Alto 7+ | TS7010
- How to Connect a Cable or Satellite Receiver to your TCL Roku TV
- How to Connect an Antenna to your TCL Roku TV
- Unboxing of a TCL 8-Series Roku TV
- How to Connect Your TCL Roku TV to Wi-Fi
- Unboxing TCL 6-Series Roku TV
- Pair a Bluetooth Device to a TCL Google TV