🚨 Roku Service Interruption for TCL RokuTVs - ONGOING, 10/20/2025, 12PM, PT
Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.
Thank you for your patience and we apologize for the inconvenience.
Keeping your TCL TV up to date ensures you get the latest features, security patches, and system improvements. Regular software updates help enhance performance and fix any known bugs.
⚠️ Important: Your TCL Google TV must be connected to the internet to download and install updates.
Follow these steps using your TCL Google TV remote:
Press the Settings button on your remote
→ A menu will appear on the right side of your screen
Select the Settings gear icon
Go to System > About > System Update
Select Network Update
If an update is available, a message will appear.
Follow the on-screen prompts to download and install the update
Once the update is complete, your TV will restart automatically
To save time and ensure your TV stays up to date automatically:
Go to Settings > System > About > System Update
Toggle Auto Update to On
