RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
To ensure that you will be able to take advantage of all your TV's features and capabilities, we highly recommend pairing your TCL Google TV remote control with your TCL TV.
Press and hold the HOME and OK buttons on your remote, at the same time.
You will see the animation below once the pairing process has been initiated.
Your TCL TV and remote control are now paired.
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