RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
Smart devices such as your TCL TV allows you to stream audio and video content from the Internet. To enjoy this feature, your TCL TV needs to have a good Internet connection through your home network.
Depending on your TCL Google TV model number, there could be two ways to connect your TCL TV to your home network and the Internet. Click the corresponding tabs below to view the step-by-step instructions:
Follow the steps below if you choose to connect your TCL TV to your network using an ethernet cable. Note: Check the product specification if your model has an ethernet port.
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