RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
What is Audio Delay or Lip Sync? This is a symptom that describes an occurrence when the video of a person speaking on the television do not match the sound of them talking. It is either the video lags behind the audio or vice versa. To prevent or correct a lip sync problem, follow one of the steps below. Play a video or content every after step to verify if the issue has been resolved.
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