How to update the software on my TCL Alto 9+

The Alto 9+ or TS9030 sound bar is designed to perform an OTA (over-the-air) software update. In order for the OTA to work, the Alto 9+ sound bar needs to be connected to your Wi-Fi network.  When a software update is available, you will see a notification on the sound bar.  The LED Display will show <NEW S/W OK/NOT>.  Press the Play/Pause/OK button on the sound bar remote to initiate the installation of the new software.  Once completed, your sound bar will restart.

If you have not connected your Alto 9+ Sound Bar to the Internet, click the tab below:

How to connect your sound bar to the Internet

  • Power on the sound bar.
  • On your mobile device, open the Google Home app.  Note: You can download and install the Google Home app from the Google PlayStore or Apple AppStore
    • NOTES:
      • For first time Google Home app users, you would be prompted to select an existing Google account or enter another Google account.
      • It is important that your mobile device is connected to the same Wi-Fi network you want the TCL Alto 9+ sound bar is connected to.
  • Tap the Add icon + on the upper left corner of the app  
  • Select Setup new device > New device > follow the in-app steps.
    • Be sure to complete and do not cancel until you see the confirmation that your speaker is ready. 
  • Once you have successfully linked your Alto 9+ (TS9030 ATMOS SB) and if a software update is available, you will also see "UPDATING TS9030 ATMOS SB".  This will update the sound bar to the latest software.  




Did this article resolve your issue or answer your question without contacting TCL Support?

Can’t find what you’re looking for?

The TCL Support Team is here to help.

Contact Us
x

How can we improve the content?