Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
Vulnerabilities found in TCL Android TVs
TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models. Click here for more information.
The onscreen antenna TV remote makes it easy for you to go to your favorite channel. Here a quick way to access it.
From your TCL Android TV remote control, press the virtual keyboard button to display the onscreen remote control.
Note: Make sure you are on the Antenna TV Input options. Click here to view steps on how to change input options.
The TCL Support Team is here to help.Contact Us