ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
Are you hearing an unusual ticking sound from IR Remote Control?
If you are, may be it's time to replace the batteries on your remote control. The ticking sound if often due to the insufficient battery power.
The TCL Support Team is here to help.Contact Us