Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
Vulnerabilities found in TCL Android TVs
TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models. Click here for more information.
A - STATUS LIGHT Glows when the TV is in standby; IR RECEIVER Receives signal from the TV remote
B - POWER and OPTIONS BUTTON Press once to open the menu options. Press and hold to turn off thee TV.
C - POWER PORT Connect your TC to the power source with the included power cable
D - HDMI PORTS Highest quality audio/video connection. Connect cable box, Blu-ray player, gaming console, or other devices to your TV using HDMI cables.
E- HDMI ARC PORT Connect HDMI ARC (audio return channel) capable audio devices like sound bars or AV receivers.
F - ETHERNET Connect an Ethernet cable to your home Internet router or switch.
G - ANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.
H - OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital audio system.
I - USB PORT Connect a USB device to access photos, music and movies.
J - AV IN adapter AV Input (analog audio/video). Use the supplied adapter to connect to older devices that use analog audio/video outputs. The supplied adapter connects to the RCA cable (video - yellow and audio - white and red) that you normally use to connect to that device.
K - HEADPHONE OUT Connect headphones or other external speakers.
The TCL Support Team is here to help.Contact Us