Restoring a TCL Fire TV in recovery mode can help resolve issues like a boot loop, freezing, or unresponsiveness. Here’s how to access recovery mode and restore your Fire TV:

1. When to Use Recovery Mode

You should enter recovery mode if:

• The Fire TV doesn’t boot past the logo screen.
• It keeps restarting or freezing.
• A factory reset or system update is required to fix software issues.

2. Entering Recovery Mode

Option 1: Using the Remote Control

1. Turn Off the TV:
   • Unplug the TV from the power source and wait for at least 30 seconds.
2. Prepare the Remote:
   • Hold the Back and Right Directional buttons on the Fire TV remote simultaneously.
3. Reconnect Power:
   • While holding these buttons, plug the TV back into the power source.
4. Wait for Recovery Mode:
   • Keep holding the buttons until the recovery screen appears.

Option 2: Using Physical Buttons

For Fire TVs with physical buttons:

1. Locate the Buttons:
   • Identify the Power and Volume Down buttons on the TV itself.
2. Unplug the TV:
   • Disconnect it from the power outlet for 30 seconds.
3. Enter Recovery Mode:
   • Press and hold both the Power and Volume Down buttons simultaneously while reconnecting the power.
   • Release the buttons when the recovery screen appears.

3. Navigating the Recovery Menu

Once in recovery mode:

• Use the Volume Up/Down buttons on the remote or TV to navigate.
• Press the Power or Select button to confirm a selection.

4. Options in Recovery Mode

Option 1: Factory Reset

1. Select "Wipe Data/Factory Reset".
2. Confirm by choosing "Yes".
3. The TV will erase all data and restore to factory settings.
4. After the reset, follow the on-screen instructions to set up the Fire TV again.

5. Troubleshooting Issues in Recovery Mode

• Recovery Mode Won’t Appear:
  • Ensure you’re using the correct button combination for your TV model.
  • Unplug the TV for 5–10 minutes and try again.
• Stuck in Recovery Mode:
  • Try rebooting the system by selecting "Reboot System Now".
  • If the problem persists, retry the factory reset or firmware update.

6. After Restoring

• Reconnect to the Internet:
  • Go to Settings > Network and connect to Wi-Fi.
• Check for Updates:
  • Go to Settings > My Fire TV > About > Check for Updates to ensure the latest software version is installed.
• Reinstall Apps:
  • Log back into your Amazon account and reinstall any apps you were using.

Important Notes

• Data Loss: Performing a factory reset will delete all user data and settings.
• Firmware Accuracy: Ensure the firmware file matches your Fire TV model to avoid errors.
• Power Stability: Use a stable power source during recovery to prevent interruptions.

By following these steps, you should be able to restore your Fire TV in recovery mode and resolve most software-related issues. Let me know if you need further clarification or assistance!