🚨 Roku Service Interruption for TCL RokuTVs - ONGOING, 10/20/2025, 12PM, PT

Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.

Thank you for your patience and we apologize for the inconvenience.

Poor Headphone Sound Quality during Initial Use

To ensure you experience the best sound quality, we recommend changing and trying out the different earbud tips.  Ideally, you would want the earbud size that fits your ears comfortably, securely and firmly.

Did this article resolve your issue or answer your question without contacting TCL Support?

Related Articles:

Can’t find what you’re looking for?

The TCL Support Team is here to help.

Contact Us
x

How can we improve the content?