🚨 Roku Service Interruption for TCL RokuTVs - ONGOING, 10/20/2025, 12PM, PT

Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.

Thank you for your patience and we apologize for the inconvenience.

How to Find My Wireless MAC Address

To locate your wireless MAC address follow these steps:

1. Press the Home button on the remote.

2. Go to Settings and select OK on the remote.

3. Go to Network and select OK on the remote.

4. Go to About.

The MAC address can be found next to Wireless MAC address.

Did this article resolve your issue or answer your question without contacting TCL Support?

Can’t find what you’re looking for?

The TCL Support Team is here to help.

Contact Us

x

How can we improve the content?