SERVICE INTERRUPTION: YouTube and YouTubeTV apps not loading properly - RESOLVED, 2/27/2023 2:30PM. PT
We confirmed that both YouTubeTV and YouTube channels/apps are now working.
Thank you for your patience.
PURPOSE:
Define the pixel policy to support in warranty service.
SCOPE:
TCL follows a guideline based on industry standard practices.
PROCEDURE:
The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.
Native resolution |
No. of pixels |
No. of million pixels |
Acceptable defects |
1280 x 720 |
921,600 |
0.9 |
2 |
1920 x 1080 |
2,073,600 |
2.1 |
4 |
3840 x 2160 |
8,294,400 |
8.2 |
16 |