ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
The Clean Filter LED turns on after 250 to 500 hours of use. The time depends on the model of the air conditioner or dehumidifier. The Clean Filter LED is only a reminder to clean the filter and not an actual sensor. To turn off the Clean Filter LED hold down the Filter button for 5 to 10 seconds to reset the timer.
On AC models that do not have a Clean Filter button hold down the Fan or Fan Speed button to clear the light.
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