ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
To ensure you experience the best sound quality, we recommend changing and trying out the different earbud tips. Ideally, you would want the earbud size that fits your ears comfortably, securely and firmly.
The TCL Support Team is here to help.Contact Us