How to add user profile on a Google TV

Add profiles on a TCL Google TV

You can add more than one user profile on your TCL Google TV and sign in to Google services with multiple accounts. Your media and activity sync across devices that you’re signed in to.

 

Add a profile with a QR code

Important: If you use an enterprise account, like one for work or school, some services might not work. For more information, contact your organization's administrator.

  1. From the TCL Google TV home screen, go to your profile picture or initial.
  2. Select your name and then + Add account.
  3. Select Add an account.
    • On your phone, scan the QR code. Alternatively, on your Google TV, select down.
  4. Sign in to the Google Account you want to add.
  5. Follow the prompts to complete the profile setup.
  6. Select the streaming services you want to use with this profile.

 

You can also add an account using the remote. Once, you see the QR code on the screen, press the “DOWN” arrow button to sign in. Enter your google account and password manually.

 

 

 
 

Remove or manage profiles

Important: If you remove all the profiles on the device, your device will be factory reset.

  1. From the TCL Google TV home screen, select Settings Settings and then Accounts & Sign In.
  2. Select the profile you want to remove.
  3. Select Remove and then Remove account
 
 

 

How to add kid's profile on a Google TV

A kids profile lets you give your children access to TCL Google TV devices without the need to create an email address and password for them.

 

Important: 

  • A kids profile may not be available in some regions or on some TCL Google TV devices.
  • To monitor parental controls, use Family Link. Not all of Family Link's parental controls are available for a kids profile.
    •  

Set up a kids profile

  • From the TCL Google TV home screen, go to your profile picture or initial. Under "Who’s watching," select Add a kid and then Get started.

Select an option:

  • If your child has a Google Account or kids profile in your family group: Select the child you want to set up.
  • If you haven’t set up a child in your family group: Select Add a kid and follow the on-screen instructions.
Enter Kid's name
Enter kid's age
Agree to the terms and condition, make sure there's a check mark on the boxes (Note: This a screenshot from TV itself).
Next, the TV will display a parental verification. You can either received a verification code by clicking Send, or they may choose another option. They can confirm the password to help Google verify that they are the parent.
Follow the steps to create and enter the PIN. NOTE: Do not use “1234, 5678” or vice versa as it will display an error. Choose random number that is not common.
Once PIN is created, Choose apps to display on Kids Home screen.

 

  • Choose the apps you want to include in the kid's home screen.

 

Select the Apps that kids can access on “Kid's Home screen”
Once they've selected all apps, scroll down and select “Install & Continue”
Set up and review the time schedule for the kid. Please note that when screen time is scheduled, profile lock will turn on automatically

 

  • To set up parental controls, follow the on-screen instructions.

 

Get the most out of the kids profile. Make sure Kids lock is turn on as it will help make sure the kids are only watching content available on their Home screen. When this is turn on, parent is required to enter the PIN to switch profiles.
Once everything is done, it'll take them to the Home screen.

 

 
 

Set up more devices & services for your kid

To supervise your child on other devices and Google services, choose a Gmail address and password for their kid profile

Important: Make sure you’re signed in to your parent account.
  1. Go to g.co/YourFamily.
  2. Select the kid profile you want to upgrade.
  3. At the profile info screen, select Create a Gmail address for [child's name].
  4. Follow the on-screen instructions.
  5. When you’re done, you will get “All set!” on the screen.

To know more about Family link, click here.

 

 
 

How to exit from Kids Profile

Please note that a PIN is important to exit from kids profile specially with “Profile Lock” is on. With that being said please see the steps on how to exit a kids profile using a PIN and resetting a PIN.

 

Using a PIN

 

Reset a PIN

From Home screen, go to “Settings”
Access settings will show up. Click on “Forgot PIN”
Enter the Google password of the parent's email on the left hand-side.

Check out this link on how to recover a google account.

 
 

For additional information, click this link, or visit support.google.com/googletv.

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