RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
There are multiple ways to manage your channel list. You can do it using (1) the on-screen menus of your TCL Roku TV or (2) your Roku account with the Roku App from your mobile device, or by going directly to the https://channelstore.roku.com website. Reminder: Once you add a channel to your TCL Roku TV, it will add that same channel from all streaming devices associated with your Roku account. To learn how to add channels, select your device below.
Want to learn how to install the Roku mobile app, click here.
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