🚨 Roku Service Interruption for TCL RokuTVs - RESOLVED, 10/21/2025

Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.

Thank you for your patience and we apologize for the inconvenience.

TCL TAB EOL and Service Support

TCL Communications Technology Co., Ltd. (TCL Mobile), will support replacement parts and/or service for a minimum of 3 years from the date of sale for the TCL TAB (Thor 8 4G VZW/9048s/9049L).

 Replacement Parts Supported Include

  • Battery 
  • RF Cable
  • Camera
  • Rubber
  • Vibrator
  • SPK BOX
  • Fingerprint Module
  • SIM card tray
  • Antenna
  • Furnished side-key FPC
  • Battery Cover
  • Furnished Under-filling & TP+LCD
  • Furnished Middle Casing
  • Connectors
  • SIM Conduct Fabric
  • PCBA
  • Screw

For all other accessories or repair issue please contact US Customer Support at 1-855-224-4228

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