🚨 Roku Service Interruption for TCL RokuTVs - RESOLVED, 10/21/2025
Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.
Thank you for your patience and we apologize for the inconvenience.
TCL Communications Technology (Shenzhen) Co., Ltd., will support replacement parts and/or services for a minimum of 3 years from the date of sale for the TCL TAB 8 Plus for Verizon (Model: 9138S). Owners of TCL TAB 8 Plus may obtain in and out of warranty service using TCL OEM spare parts during the service life of the product.
Replacement Parts Supported Include：
The percentage of recycled content for fiber-based packaging is 75%
For all other accessories or repair needs, please contact TCL Customer Support at 1-855-224-4228.
