RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
Your TCL Roku TV has built-in Audio Guide which assist users to navigate the on-screen menus. Once this text-to-speech (TTS) feature is activated, Audio Guide will read out text, menu items and other on-screen items. Below are the step-by-step instructions to enable or disable this feature:
TIP: You can also enable and disable Audio Guide by pressing the key four (4) times from your TCL Roku TV remote.
The TCL Support Team is here to help.Contact Us