RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
On most TCL air conditioners or dehumidifiers the product serial number can be found on a rectangular white sticker underneath a bar code. The sticker can be found on the box of the product and also on the appliance as well. Depending on the model the sticker location varies but on window air conditioners the sticker is usually located on the hand side, underneath the silver model tag. On the dehumidifiers the sticker is usually located on the rear of the unit, below were the air is exhausted. See the images below for the appearance of the sticker and the location of the serial number.
Click here to go to product registration page if attempting to register your appliance. Please note always maintain a copy of your proof of purchase in case warranty service is required.
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