ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
You can navigate your TCL Android TV using your phone or tablet with the Android TV Remote Control app. Click the corresponding tab that best describes your mobile device.
Below are the steps to install and set up the remote control app on your Android mobile device.
Reminder: You need an Android device running Android 4.3 or higher to use the Android TV Remote Control app. Click here to know how to check your Android version.
Below are the steps to install and set up the remote control app on your Apple iPhone or iPad
Reminder: You need an iPhone or iPad running iOS 8.0 or higher to use the app.
The TCL Support Team is here to help.Contact Us