Vulnerabilities found in TCL Android TVs
TCL was recently notified by an independent security researcher of two vulnerabilities in Android TV models. Once TCL received notification, the company quickly took steps to investigate, thoroughly test, develop patches, and implement a plan to send updates to resolve the matter. Updating devices and applications to enhance security is a regular occurrence in the technology industry, and these updates are currently being distributed to all affected Android TV models. Click here for more information.
There is no charge to activate a TCL Roku TV or to create and activate a Roku account. TCL Roku TV customer service is also free of charge.
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Please note: the Consumer Electronics industry has seen a rise of websites that mislead consumers into believing they are the official website of manufactures. They often prey on consumers who accidentally misspelled a manufacturer website address and redirect to a website with the same look and feel as the manufacture, then try to charge for support.
What should I do if I have paid for support with a fraudulent website?
If you believe that you are the victim of a technical support scam from another company, please take the following actions:
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