TCL Pixel Policy

PURPOSE:

Define the pixel policy to support in warranty service.

SCOPE:

TCL follows a guideline based on industry standard practices.

PROCEDURE:

The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.

Native resolution
No. of pixels
No. of million pixels
Acceptable defects
1280 x 720
921,600
0.9
2
1920 x 1080
2,073,600
2.1
4
3840 x 2160
8,294,400
8.2
16
Was this article helpful?

Can’t find what you’re looking for?

The TCL Support Team is here to help.

Contact Us
x

How can we improve the content?